Book Notes: How to Win Friends and People

Key Takeaways ⭐

1. Don’t criticize or complain, it doesn’t have a benefit for anyone.
2. Give people praise and positive feedback.
3. Be interested in other people and listen more than you talk.
4. Make people feel important.
5. Smile.
6. Use a persons name.
7. Talk about your own mistakes before criticizing the other person.
8. Ask questions instead of giving direct orders.

Win People to Your Way of Thinking

1. Show respect for the other person’s opinions. Never say, “You’re wrong.”
2. If you are wrong, admit it quickly.
3. Let the other person feel that the idea is his or hers.
4. Begin in a friendly way.
5. Dramatize your ideas.